How can I retrieve an item left in the store?
If items left behind are found, we will add them to our lost and found list.
While IKEA is not liable for any merchandise left behind, we’ll do our best to help. Please call us at 1-888-888-4532 with your receipt details and the 8-digit article numbers of the item(s).
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Generally, if a personal item is left behind in our store location, it can usually be recovered by an IKEA employee and logged in at the lost and found area. If your item has been found and logged in you can return to the store, and Customer Service will be more than happy to return your item to you.
Read moreFor personal belongings, please type "talk to agent" and we'll connect you with a co-worker who can check the lost and found log at that location.
Read moreTo find the location of a product at an IKEA store, first search for the item on IKEA.com and click on the product.
Read moreWe're sorry, in-stock merchandise is sold on a first come, first serve basis, we're not able to hold or reserve items in the store.
Read moreIf you have purchased from IKEA online or in store, you can return your product to any full IKEA store in the United States.
Read moreWe apologize that the items you purchased were left behind. Please give us a call at 1-888-888-4532 within 24 hours of your visit so we can attempt to locate the item(s).
Read more