How can I retrieve an item left in the store?
If items left behind are found, we will add them to our lost and found list.
While IKEA is not liable for any merchandise left behind, we’ll do our best to help. Please call us at 1-888-888-4532 with your receipt details and the 8-digit article numbers of the item(s).
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Generally, if a personal item is left behind in our store location, it can usually be recovered by an IKEA employee and logged in at the lost and found area. If your item has been found and logged in you can return to the store, and Customer Service will be more than happy to return your item to you.
Read moreWe apologize that the items you purchased were left behind. Please give us a call at 1-888-888-4532 within 24 hours of your visit so we can attempt to locate the item(s).
Read moreFor personal belongings, please type "talk to agent" and we'll connect you with a co-worker who can check the lost and found log at that location.
Read moreCall us at 1-888-888-4532 or return to your local store with your receipt to have a co-worker check the log for items left behind at the checkout lane.
Read moreWe apologize for any inconvenience this may have caused. There are several options available to you.
Read moreEnsure you have all packages for each item, as there may be multiple boxes (e.g., Box 1(2) and Box 2(2)). Some parts might be tucked inside folds, pockets, or smaller boxes. Visit the store with your receipt, order confirmation, and assembly instructions to get any missing parts. If you can't visit, contact 1-888-888-4532 or type "speak to an agent." Depending on availability and part size, shipping from the store may be possible.
Read more