I am unable to have an item shipped to me directly, can I ship it to a secure location?
Instead of shipping items to your home, have them delivered to one of our convenient collection points for pick up.
We have added over 15,000 locations that allow you to pick up your order at a secure location, instead of having it delivered. If this service is offered in your area, it'll pop up with your local pick-up point options after entering your zip code. Fees may apply to certain orders. Read more about this service.
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If you’re receiving an error at check-out while placing your order, it’s possible the items in your cart are out of stock at our distribution center even though the item(s) may show as available at your local IKEA store.
Read moreIKEA US eCommerce and IKEA US Phone Sales cannot ship outside of the contiguous United States. IKEA can, however, ship to a freight-forwarding company in the United States, which can then ship to the destination of your choice.
Read moreGift cards may be shipped to valid street addresses within the United States.
Read moreIf you’re receiving an error at check-out while placing your order, items in your cart may be out of stock at our distribution center.
Read moreEnsure you have all packages for each item, as there may be multiple boxes (e.g., Box 1(2) and Box 2(2)). Some parts might be tucked inside folds, pockets, or smaller boxes. Visit the store with your receipt, order confirmation, and assembly instructions to get any missing parts. If you can't visit, contact 1-888-888-4532 or type "speak to an agent." Depending on availability and part size, shipping from the store may be possible.
Read moreRegretfully, we cannot assist with purchasing an IKEA product from another country. We apologize for any difficulties this may cause you.
Read more