Where can I ship my order?
Gift cards may be shipped to valid street addresses within the United States.
Gift cards may be shipped to valid street addresses within the United States. However, we do not ship to Post Office Boxes for your protection.
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If you'd like to order a bigger spare part or are unable to find the spare part number, you can reach out to Customer Service online or in IKEA stores.
Read moreYou can order small spare parts using the Order spare parts tool, Purchases page in your IKEA Family account or at Customer Service desks in IKEA stores.
Read moreYou can contact the authorized service centre listed in the user manual of your home appliance to place an order for spare parts.
Read moreIf you need spare parts, replacements parts or additional components for the IKEA home appliances, you can order them through the ASCI web shop.
Read moreIf you are waiting for your order, start by checking your e-mail to find your order confirmation and your track and trace e-mail. Find your tracking ID and visit the track and trace page to check the status of your order. If you have other issues with your ASCI order, you have to contact their Customer Service team.
Read moreIf a product has been delivered to you in a damaged state, please report this as soon as possible through 'Track & manage my order' or by reaching out to IKEA Customer Service either online or in store.
Read more