How much does IKEA Pick-Up Service for returns cost?
If you prefer, IKEA can arrange to pick up your item for return. This service incurs a fee equivalent to the delivery fee for your area.
The exact delivery price (and therefore pick-up fee) is calculated once your delivery address is added when purchasing online or in-store. Delivery price depends on order size, delivery location and type of delivery. You can find more detailed information regarding shipping and delivery service here. Your item must be disassembled for IKEA pick-up service.
As an example of cost, if your delivery fee was $59 then your pick-up fee would most likely also be $59.
Need additional help?
Your can find chat and call options by clicking here.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If you have purchased a new mattress with us and would like IKEA to collect your old mattress, you can arrange a collection in any IKEA store or by contacting IKEA’s customer service center.
Read moreLocations that are not full IKEA stores can unfortunately not process returns.
Read moreEnjoy more choice and flexibility with IKEA Pickup Points. Collect your order at a convenient local or mobile pickup location near where you live, work, or travel. This affordable option makes it easy to fit IKEA into your routine, with scheduled pickup times that help ensure your order is ready when you are, without the need to visit an IKEA store or worry about packages being left outside.
Read moreWhen shopping online at IKEA, you can easily check the delivery cost before making a purchase.
Read moreThe original receipt or proof of purchase is typically required for returns, and refunds will whenever possible be made back to the original method of purchase.
Read moreWe're unable to accept physical returns at the IKEA Planning studio. However, returns can be conveniently processed at any of our other IKEA locations.
Read more