Can I return products to an IKEA Plan and Order Point or other similar locations?
Locations that are not full IKEA stores can unfortunately not process returns.
IKEA Plan and Order Points or other similar locations are not full IKEA stores, and therefore cannot process returns. If you have purchased an item from any of these location types and wish to make a return, you can either visit your nearest IKEA store or contact IKEA Customer support in a number of ways by clicking here.
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