Why can't I place an order for delivery online?
If you’re receiving an error at check-out while placing your order, items in your cart may be out of stock at our distribution center.
Online orders for delivery ship from one of our warehouses based on your zip code -not from a store location, so stock availability will differ. For further information, please contact us at 1-888-888-4532.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
You can order small spare parts using the Order spare parts tool, Purchases page in your IKEA Family account or at Customer Service desks in IKEA stores.
Read moreIf you've received a product or package that has missing parts, you will be able to either order these parts online, pick up the missing part(s) at an IKEA store or arrange a delivery through IKEA Customer Services depending on the part that you’re missing.
Read moreIf you'd like to order a bigger spare part or are unable to find the spare part number, you can reach out to Customer Service online or in IKEA stores.
Read moreAt IKEA we make it easy for you. You can buy online or through our App, by phone or visiting your nearest store.
Read moreIf something is missing after delivery or pick up from IKEA Click & Collect or a pick-up point, make sure to first check if your order has been split into multiple deliveries, as the missing item might still be on its way. If you find that items are still missing from your order, please contact IKEA Customer Service either online or in-store.
Read moreIf a product has been delivered to you in a damaged state, please report this as soon as possible through 'Track & manage my order' or by reaching out to IKEA Customer Service either online or in store.
Read more