Why can't I place an order for delivery online?
If you’re receiving an error at check-out while placing your order, items in your cart may be out of stock at our distribution center.
Online orders for delivery ship from one of our warehouses based on your zip code -not from a store location, so stock availability will differ. For further information, please contact us at 1-888-888-4532.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If you’re receiving an error at check-out while placing your order, it’s possible the items in your cart are out of stock at our distribution center even though the item(s) may show as available at your local IKEA store.
Read moreWe offer our Click & Collect service if you'd like to purchase online and pick it up at the store.
Read moreOnline delivery dates vary by zip code. The earliest estimated dates are provided at checkout but are not guaranteed. After shipping, the delivery provider will contact you to confirm the scheduled delivery date and a 4-hour time window.
Read moreOur stores have a limited number of slots per day for this service due to high demand. Once this limit is reached, you'll receive a "maximum order capacity" warning at checkout. If you receive this message, you will not be able to place your order at this time, please try again the next day.
Read moreIf your credit card has a billing address that is outside of the US, please call us to place the order.
Read moreTo use this service, add smaller items to your cart, select the 'Parcel Delivery' option at checkout, and provide your delivery address and any special instructions. You'll receive a confirmation email with estimated delivery dates, and tracking information will be provided once the order is processed. On delivery day, ensure a safe place is available if you're not present and check for any issues immediately upon receiving your order. If you notice any problems (such as missing or damaged items), contact IKEA Customer Support.
Read more