What is IKEA Buyback & Resell service?
When you are ready to let someone else enjoy your much-loved IKEA products, bring them back to an IKEA store at any time of the year. You’ll then get in-store credit to make your next purchase more affordable, while your used items find a new home.
With the Buyback & Resell service, you can prolong the life of your IKEA furniture. We buy back your used furniture items in return for an IKEA refund card. Your pre-loved products will then be sold in our Re-shop and Re-use area in the store or online, where it provides a chance for someone else to give them a second life at an affordable price. It also helps IKEA to become more people and planet-positive and to transform into a circular company.
To participate, follow the step-by-step process using the Buyback estimator tool. Once you have completed the steps, you will receive an estimate of the Buyback value of your IKEA furniture.
If we are unable to sell your second-hand IKEA products, we will dispose of them responsibly and recycle them wherever possible. Learn more about sustainability at IKEA.
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Start by using the “Buyback Estimator Tool” to check how much in-store credit you'll get for your used IKEA products. Bring your products to your nearest IKEA store within 30 days of receiving your estimate. At the store, the condition of your products will be examined, and a final price will be given. You will receive an IKEA refund card to spend online or in-store.
Read moreAll eligible items that qualify for the buyback service should be in good, resaleable condition, and they should be clean and unmodified. Products also need to be fully functional and properly assembled when returned.
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Read moreIf you receive a product, you did not order, first check whether it's an extra item or if something from your original order is also missing. If items are missing, contact IKEA Customer Service in-store or online, and a co-worker will assist you with returning the incorrect items and getting the missing ones. If you've received extra items, verify on the purchase invoice whether you've been charged, then contact IKEA Customer Service for guidance on how to proceed.
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