Are there any limitations for parcel delivery?
There is a minimum order value for parcel deliveries. Some products also require a certain number of items to be delivered, and some fragile products will not be available for parcel delivery.
At IKEA, we're committed to offering great value in a responsible way. To ensure our delivery service remains affordable and accessible for the many people, we're introducing a minimum order value for parcel deliveries — orders below 20 kg.
When purchasing online, you will see available delivery options — Parcel or Truck delivery, based on your shopping basket.
Some fragile items will only be available through Click & Collect, to ensure safe handling and a better experience. Click & Collect is our most affordable option to shop online and pick up at your convenience. While checking out for your online order, you can opt for Click & Collect where you can shop online and collect it at store at your convenient slot.
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Was the article not helpful? Try one of the related articles below.
Parcel Delivery is ideal for smaller orders, such as decoration items, textiles, picture frames, and other home décor accessories.
Read moreOrders up to 20 kg are delivered as parcels, while heavier items over 20 kg are delivered as truck!
Read moreTo ensure that your delivery is successful, you must provide a safe, clear, and adequate space for your products to be delivered by the TSP. If your delivery is going to a higher floor than ground level (i.e. an apartment), sufficient access via stairs or an elevator is required. Deliveries are limited to four floors of stairs unless an elevator is available. While most IKEA products can be delivered, some fragile, oversized, or seasonal items may have restrictions.
Read moreIKEA offers Home Delivery, Parcel Delivery, and Click & Collect.
Read moreTo use this service, add smaller items to your cart ensuring the total order weight doesn't exceed 20 kg, enter your pincode at checkout, choose 'Home Delivery' option, and provide your delivery address along with any special instructions. You'll receive a confirmation email with delivery dates, and tracking information will be provided once the order is processed. On delivery day, ensure there is a safe place available if you're not home and check for any issues immediately upon receiving your order. If you notice any problems (such as missing or damaged items), contact IKEA Customer Support.
Read moreYour ability to place an order is affected by stock availability at your nearest store and subject to the availability of timeslots.
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