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IKEA India Customer's Grievance Redressal Desk

If further attention is needed for your case, contact our Grievance Desk with your Ticket/Case ID.

We're here to help!
If your concern hasn’t been fully resolved by our IKEA India Customer Support team, don’t worry — our Grievance Redressal Desk is here to step in and make things right.
To help us assist you faster, please mention your Ticket/Case ID while writing to the Grievance Desk.

Reach out to our Grievance Redressal Officer:
Name: Karthik Maidam
Email: grievance.officer.in@ikea.com 
Address: IKEA Store, Mindspace Road, Survey No. 83/1, Part 29 Panmaqtha, Plot No. 25 & 26, Rangareddy, Hyderabad, Telangana – 500032
Desk Timings: Available from 9:00 AM to 9:00 PM on all days of the week (including public holidays).

First-time inquiry?
If you're reaching out for the first time, our Customer Support team is here to help:
  • WhatsApp: You can contact us through WhatsApp: 917965088859.
  • Chat: Our chatbot is available 24x7. Click on the chat icon located at the bottom right corner of the webpage to start a conversation.
  • Call: Reach out to us at our toll-free number 1800 419 4532. We are available on all days of the week including weekends and public holidays.
  • Email: You can email us anytime at: customer.support.in@ikea.com. Our team will get back to you within 24 hours.

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