Can I use my own wheelchair or mobility scooter in store?
Yes, you can use your own wheelchair or mobility scooter whilst in store.
Of course! We pride ourselves in being as inclusive as possible at IKEA. You are always welcome to use your own wheelchair or mobility scooter whilst in store.
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Read moreAt IKEA, our vision is to create a better everyday life for the many people, therefore we strive to reflect the communities we serve and to ensure that everyone feels welcome and respected. Equality, diversity, inclusion and accessibility have been fundamental to who we are for decades. It’s at the heart of our culture and values, supports our business performance and growth, and helps us contribute to a better IKEA - for our co-workers, our customers and society so that everyone has a wonderful shopping experience whenever, wherever and however they choose to shop.
Read moreIf a product has been delivered to you in a damaged state, please report this as soon as possible by reaching out to IKEA Customer Service either online or in store.
Read moreIf you’ve noticed a quality issue with your household appliance or it’s not working as it should, you can report this directly to the manufacturer if the product is still within guarantee. If the appliance is an IKEA product, you can reach out to IKEA Customer Service either online or in-store.
Read moreIf an IKEA product you own has been recalled, please stop using it immediately. Visit your nearest IKEA store or contact IKEA Customer Service to return it and claim a full refund.
Read moreYou can check out our opening times and store directions on the Store Locator page.
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