Can someone accept my delivery on my behalf?
If you are not available to accept your delivery, there must be an adult available who is capable of receiving a delivery on your behalf, and that you agree that we can rely on their instructions as if they were your own.
For more information, please see our Terms and Conditions.
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
We know that sometimes plans change - you can change the delivery date yourself through the 'Track and manage my order' section of our website. If the option is no longer available because we have processed your order already, please contact IKEA Customer Service.
Read moreWe deliver seven days a week, but availability may vary depending on your location, the time you ordered with us, and which delivery option you have chosen.
Read moreWe will try to keep you in the loop for all of your deliveries, whether orders are placed in-store or online.
Read moreWe may be able to offer next-day delivery when ordering in-store, and we also offer Express Delivery at online checkout.
Read moreIKEA offers Home Delivery, Parcel Delivery, and Click & Collect. Home Delivery includes 'To The Door' and 'In The Home' options. Parcel Delivery is ideal for smaller items through post and Click & Collect allows you to pick up your order from an IKEA store or Collection Points.
Read moreThis will depend on how far along your delivery is and the type of delivery service.
Read more