Do you offer any guarantees on products?
We offer a free, standard 1 year guarantee on all products, in addition many of our products come with longer guarantee.
For further information on guarantees, please see our Guarantees Page
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
To ensure that your delivery is successful, you must provide a safe, clear, and adequate space for your products to be delivered by the TSP. If your delivery is going to a higher floor than ground level (i.e. an apartment), sufficient access via stairs or an elevator is required. While most IKEA products can be delivered, some fragile, oversized, or seasonal items may have restrictions.
Read moreYou can use the Interest Free Credit (IFC) on all our products, except IKEA Food products. You can use it to pay for delivery/collection and installation services too.
Read moreAs long as you meet the relevant requirements and the offer is still active, we can offer a refund of the price difference if you claim within 7 days.
Read moreWe offer a range of design services in store and online, such as for storage, kitchens and wardrobes.
Read moreWe offer an installation service for dry-fit kitchens only or for assembling items our friends at Task Rabbit can help you.
Read moreDue to the size of our collection points, we are unable to offer the traditional IKEA customer restaurant.
Read more