What are the general delivery restrictions and requirements?
To ensure that your delivery is successful, you must provide a safe, clear, and adequate space for your products to be delivered by the TSP. If your delivery is going to a higher floor than ground level (i.e. an apartment), sufficient access via stairs or an elevator is required. While most IKEA products can be delivered, some fragile, oversized, or seasonal items may have restrictions.
Delivery accessibility: All delivery methods require there to be adequate, clear and safe space available. Any delivery details will need to be provided at the time of booking or prior to the delivery taking place.
Eligible items: Most IKEA products are eligible for delivery, some of our articles are limited to in-store purchase only. These ineligible items can include fragile items such as glassware and mirrors, oversized articles, seasonal items, live plants and articles sold in our Swedish Food Market. To see whether an item you are interested in is available for delivery, search the article on the IKEA website and check the ‘How to Get’ tab on the product page.
Order value: There is a minimum order value of £15.00 for parcel deliveries and for truck deliveries. Some products also require a certain number of items to be delivered. The delivery options available for you will be automatically selected at checkout depending on your order value, size and number of items.
Accurate information: When you arrange your delivery, we will ask you to provide certain information. This information will be recorded on the delivery document and the delivery will take place at the delivery address you specify.
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