Can I change the products on my order?
We know plans can change, but once an order is placed it travels quickly through our systems. Depending on the order details, we might be unable to add or make item changes.
If you want to change products in your order, please reach out to us and we will check if it is still possible to add or remove items from your order.
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
You cannot swap any items on your order after it has been placed.
Read moreYou cannot remove any items from your order after it has been placed.
Read moreYou can use our online self-service to modify your order.
Read moreWe know that sometimes plans change - you can change the delivery date yourself through the Track and manage your order section of our website. If the option is no longer available because we have processed your order already, please contact us.
Read moreDelivery orders cannot be modified into a Click and Collect order, or vice versa.
Read moreWe are unable to reserve to set any items aside. Please use the stock check function on our website before heading to your local store or place a Click & Collect order. Other delivery options can be found on our Delivery page or at checkout.
Read more