Can I swap items on my order after purchase?
You cannot swap any items on your order after it has been placed.
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
We know plans can change, but once an order is placed it travels quickly through our systems. Depending on the order status, we might be unable to add items or make changes.
Read moreYou cannot remove any items from your order after it has been placed.
Read moreIf you receive a product, you did not order, first check whether it's an extra item or if something from your original order is also missing. If items are missing, contact IKEA Customer Service in-store or online, and a co-worker will assist you with returning the incorrect items and getting the missing ones. If you've received extra items, verify on the purchase invoice whether you've been charged, then contact IKEA Customer Service for guidance on how to proceed.
Read moreIf you didn't add assembly to your order during checkout, don't fret!
Read moreOn the web, the Action Panel appears when you select an item in the room. It serves as a toolkit for managing items, allowing you to rotate, swap, duplicate, delete products, and more.
Read moreIf a product has been delivered to you in a damaged state, please report this as soon as possible by reaching out to IKEA Customer Service either online or in store.
Read more