Skip to main content
EN GBEnglish

How do I tell you about delivery restrictions?

If you think we may have some difficulty reaching your property, please let us know.

Sometimes there are a few little bumps in the road. If you think we may have some difficulty accessing your property, please let us know. To ensure the smooth delivery of your order, there may be some things we'd like to know about when it comes to delivering to your address:

  • Will there be time to load and unload?
  • Do you live on a red route?
  • Are there any height, width or weight restrictions on roads nearby?
  • Are there any parking restrictions?
  • Are there road accessibility issues?
  • Will the vehicle require a parking permit?
  • Are there any time restrictions?

There is no need to worry; at IKEA we will always find a way. However, to ensure a delivery that is first time right please let us know of any delivery restrictions in your area as soon as possible. If you are confident that there are no delivery restrictions that will impact your order, there is no need to contact us. We’ll see you at delivery!

What particular parts of our answer do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the article not helpful? Try one of the related articles below.

  • Can someone accept my delivery on my behalf?

    If you are not available to accept your delivery, there must be an adult available who is capable of receiving a delivery on your behalf, and that you agree that we can rely on their instructions as if they were your own.

    Read more

  • Can I make changes to the delivery address or date of delivery after placing my order?

    This will depend on far along your delivery is and the type of delivery service.

    Read more

  • Can I get a faster delivery?

    We may be able to offer next day delivery when ordering in store, and we also offer Express Delivery online at checkout.

    Read more

  • Can I contact the delivery company?

    You can contact DPD directly if you are receiving a parcel order. For a truck order, the delivery team will contact you approximately 1-hour before they're due to arrive.

    Read more

  • Can I track my delivery?

    Yes! We offer order tracking online for you to keep track of your items while they are on a journey to their forever homes.

    Read more

  • What is parcel delivery?

    IKEA uses parcel deliveries, delivered by DPD, for smaller orders.

    Read more