What information do I need when I visit an Order and Collection Point?
Please be sure to bring device that has been receiving our communication.
We want you to have the best experience possible when collecting your goods from us. To help with this, please bring your device that has been receiving SMS/ email communication from us to check-in upon your arrival.
Click here for information on your nearest IKEA Order and Collection point.
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Was the article not helpful? Try one of the related articles below.
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Can I choose the delivery or collection date for my Order and Collection Point order?
We let you choose a convenient delivery or collection date at the checkout stage both online and in store.
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Do you serve hot meals and can I get a cooked breakfast at an Order and collection point?
Yes, although a cooked breakfast will not be available.
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How do I shop at an IKEA Order and Collection Point (OCP)?
At one our OCPs you can experience the IKEA range and place a home delivery order, or arrange collection at a later date.
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Will there be any co-workers to help me load products into my vehicle at the store?
We are more than happy to assist you in the loading/unloading of goods to and from your vehicle.
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Can I return items that I have bought in other IKEA stores to an Order and Collection point?
Yes, the Order and Collection points operate the same returns policy as other IKEA stores.
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When I order at an Order and collection point, how much does the collection or delivery cost?
You can choose how to receive your order, and the pricing will depend on the size of your order.
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