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How do I shop at an IKEA Order and Collection Point (OCP)?

At one our OCPs you can experience the IKEA range and place a home delivery order, or arrange collection at a later date.

Our OCPs may be small, but they offer something far bigger! At one of our Order and Collection Points you can plan, design and experience the IKEA range, place an order for home delivery, or simply come back and collect at a later date. We are also able to organise all the same services as our main stores in the Order and Collection Points; find your nearest OCP here! 

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  • Are there any facilities for babies and small children at the Order and collection point?

    Yes, we do have facilities available!

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  • Am I able to take products home with me from the Order and Collection Point?

    Our Order and Collection Points are smaller than our traditional stores, though there will be a small range of products available to take home with you.

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  • Can I choose the delivery or collection date for my Order and Collection Point order?

    We let you choose a convenient delivery or collection date at the checkout stage both online and in store.

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  • Do you serve hot meals and can I get a cooked breakfast at an Order and collection point?

    Yes, although a cooked breakfast will not be available.

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  • Will there be any co-workers to help me load products into my vehicle at the store?

    We are more than happy to assist you in the loading/unloading of goods to and from your vehicle.

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  • Can I return items that I have bought in other IKEA stores to an Order and Collection point?

    Yes, the Order and Collection points operate the same returns policy as other IKEA stores.

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