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IKEA Order and Collection Points

Our Order and Collection Points are now open: here’s what you need to know

Of course, the safety of our customers and co-workers remains the highest priority so we have been working hard to welcome you back safely. ​

We’ve introduced new measures so you can enjoy a safe and comfortable shopping experience. Find more information about our steps to a safer shopping experience, click here

So we hope to be saying a socially-distanced ‘hej’ to you soon.​


IKEA Order and collection point

A new way to shop IKEA

Visit one of our Order and Collection Points for a different way to shop all the products you love.

Much smaller than our usual stores. Our Order and Collection Points have been designed to offer you the same great range and inspiration, with most products available to order and collect. There is also a small range of products available to take home today. Or if it’s more convenient, you can have it all delivered to your door.


How does it work?

Easy and fast

1. Plan & order

Come in and see us! Our co-workers are ready to share their home furnishing expertise, assist with planning and arrange your order to be placed*.

*Please check your local Order and collection point for specific information on how to order.

2. Get it delivered

You can arrange your order to be delivered to your address or to be delivered for collection.

Services and charges vary, please check your local collection points webpage for more details.

Read more information about delivery

3. Assemble & enjoy!

After you have received your order you can start having fun with the assembling. And remember that putting furniture together is always more fun and easy with more people.

Pssst...

We have an assembly service if you would like a helping hand.

How to order

Norwich

IKEA Norwich Order and Collection Point

In our Collection point

Simply place your order with one of our co-workers who will give you an Order Confirmation containing details of your order including the collection or home delivery date. Once you have your Order Confirmation document you can proceed to the checkouts to pay.

Home delivery

Smaller delivery - from £3.95*
Larger delivery - £39

*Smaller deliveries are fulfilled by DPD Monday-Sunday at a cost of £3.95, £9.95 or £19.95 depending on the size of your order.

In-store standard collection service (7 days)

All orders are free of charge.

Click & Collect

You can place an order at home or on the go, and collect it from our Norwich Order and collection point. Simply choose the Order and collection point as your delivery destination online. We will send you an Order Confirmation which will state your order number and collection date. Please bring your order confirmation and proof of ID when you collect your order. We will hold your order for 7 days.

Standard collection service (7 days)

Smaller delivery - £3.95
Larger delivery - £9.95

Aberdeen

IKEA Aberdeen Order and Collection Point

In our Collection point

Simply place your order with one of our co-workers who will give you an Order Confirmation containing details of your order including the collection or home delivery date. Once you have your Order Confirmation document you can proceed to the checkouts to pay.

Home delivery

Smaller delivery - from £3.95*
Larger delivery - £39

*Smaller deliveries are fulfilled by DPD Monday-Sunday at a cost of £3.95, £9.95 or £19.95 depending on the size of your order.

In-store standard collection service (7 days)

All orders are free of charge.

Click & Collect

You can place an order at home or on the go, and collect it from our Aberdeen Order and collection point. Simply choose the Order and collection point as your delivery destination online. We will send you an Order Confirmation which will state your order number and collection date. Please bring your order confirmation and proof of ID when you collect your order. We will hold your order for 7 days.

Standard collection service (7 days)

Smaller delivery - £3.95
Larger delivery - £9.95

What to expect

Full of inspiration, creative tools, and much more.

Be Inspired

You can see many of our iconic products in many inspiring room sets as well as being able to access the complete range online

Get Creative

We have all the tools you need to design beautiful, functional home furnishing solutions, from inspiration, planning tools and samples to our co-workers. All there to bring out your interior designer.

Meet our experts

Dedicated co-workers are ready to share their home furnishing expertise and lend specialist help as and when you need them.

Home furnishing events

We have a passion for home furnishings and we want to share our expertise. We will hold regular events and seminars throughout the year in each of our collection points.


Services to help

From delivery to assembly, kitchen planning and installation as well as finance options for all budgets*.

This is our range of services to help you.

*Please check your local Order and collection point for specific information.