Can I change the collection time for Collect from IKEA location-order?
If the pickup date can be modified, link to do the change will be included in the collection notification.
When you receive collection notification, you have three days to collect your order according to the opening hours of our pick-up point. If the order is not picked up, the products from your order will be retrieved back to the store and the payment will be refunded to your original payment method in 5-10 banking days.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
To use this service, add your desired items to your cart, and select the 'Collect from IKEA location' or 'Collect from external pickup point' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreIKEA offers Home Delivery, Parcel Delivery, and Click & Collect. Home Delivery includes 'To The Door' and 'In The Home' options. Parcel Delivery is ideal for smaller items through post and Click & Collect allows you to pick up your order from an IKEA store or Collection Point.
Read moreCollect from IKEA location order can be returned directly to the department store or by Posti.
Read moreIn the Click & Collect service, you can choose either the department store or an external pick-up point as the pick-up location for your order.
Read moreTo choose the best delivery option, consider the size and type of your order: Parcel Delivery for smaller items, and Delivery to your address for larger or bulky items. If you prefer picking up your items, Collect from IKEA location offers flexibility. For home deliveries, check available timeslots, lead times, and costs based on your postcode and order details.
Read moreProcessing of your Click & Collect order starts immediately after payment, so no changes can be made to the paid order.
Read more