Delivery
The IKEA delivery service saves you time and energy – so you can sing in the rain instead of drive in it!
Why delivery costs?
At IKEA, we believe in transparent pricing. Whether you buy a cozy quilt online or a sofa in store, you always get the same affordable in-store prices. This means delivery prices are not included in product prices – you only pay for services that you actually use.
No hidden delivery charges. No surprises. Just fair pricing for everyone.
Delivery: options and pricing
How quickly your purchase arrives, depends on several factors: size of your order, availability of selected products, your delivery location and overall demand for the service. When shopping online or booking delivery in store, you will be able to choose from a range of delivery options, each with clearly stated estimated delivery term and exact price. You simply select the option that best suits your needs – and your budget. Delivery service is available for orders starting from 19,99€ (before discounts).
To ensure the best quality, some items are not available for delivery: potted plants, food products and drinks are only sold in store. Certain seasonal items and special collections may also be excluded from delivery. You can opt for in-store pickup or explore our Click & Collect options.
Parcel delivery to a Pick-Up Point
Ideal for smaller orders of decorative items or accessories, perfect if you prefer to collect your order close to home.
- Price: 5,99€
- Collection available from around 2800 Pick-Up Points and Parcel lockers of our external partner.
- Order ready within 4-5 days after purchase (except Sundays).
- Maximum package weight: 30kg
- Signature not required
- If your order is eligible, this option will be displayed at checkout.
Parcel delivery
Ideal for smaller orders of decorative items or accessories, ideal if you want them delivered directly to your door.
- Price: 6,99€
- Estimated delivery term: 3 working days. Choose your preferred delivery date during checkout
- Maximum package weight: 30kg
- Signature: not required.
- If the order is eligible, the option will be displayed at checkout.
Delivery to front door of your house or building from 39,90€
We pick all your articles in-store. Our transport partner delivers them to the front door of your chosen address. Perfect if you need delivery to your home but still want the best price.
Our delivery prices are based on the total weight of your order and the weight of individual packages. This ensures fair pricing for every customer.
- Price:
- Up to 50kg (max 26kg per individual package): 39.90€
- Up to 100kg (max 26kg per individual package): 54.90€
- Up to 200kg (no limit per individual package): 64,90€
- Every additional 200kg: +25€
- Orders above 1000kg: fixed price of 190€
- Estimated delivery time: within 1 to 5 days, you can select your preferred delivery date during checkout.
- Parking Requirements: Please ensure parking space of at least 15m (approx. the length of 3 cars) directly in front of your home to facilitate delivery.
- Delivery Tracking & Timeslot: Once your delivery is scheduled, you will be given a 2-hour delivery timeslot and a link to track your shipment.
- Signature Requirement: A signature is mandatory upon delivery. Please be present to receive your order. You will also receive a delivery validation code.
- How to select: this option will be displayed during the check-out process.
- Delivery Distance from Vehicle: Our transport partner can deliver your order within 15m between the vehicle and your house (Difficulties? When booking a delivery please contact IKEA co-worker to check for possible solutions).
- Stair Access: Delivery includes carrying your order up to 6 steps from street level to the front door of your house. If there are more than 6 steps, the order will be delivered at the base of the stairs.
- Availability: Service available for Belgium and Luxembourg.
Delivery to a room of your choice from 110,00€
We pick articles of any size and deliver them directly to a single specific room of your choice on ground or upper floor. Ideal if you want everything taken care of, from store to room.
Our delivery prices are based on the total weight of your order and the weight of individual packages. This ensures fair pricing for every customer.
- Price*:
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Up to 125kg (max 26kg per individual package): 110€
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Up to 200kg (no limit per individual package): 130€
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Every additional 200kg: +25€
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Orders above 1000kg: fixed price of 255€
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*Delivery by stairs:
- Up to 3rd floor: max 500 kg
- 4th-6th floor: max 250 kg
- Above 6th floor or exceeding weight limits: external lift required (+200€)
*Delivery by internal lift:
No weight limit applies, provided the lift is accessible and large enough to accommodate all packages.
Please ensure that stairs, lifts, hallways, and doorways are wide enough for your packages. You can check package dimensions on individual product pages.
Online orders
For online purchases, we deliver up to 500kg to the 3rd floor. If you require delivery to a higher floor or for heavier orders, please contact us to arrange a suitable solution.
- Estimated delivery time: within 1 to 5 days, you can select your preferred delivery date during checkout.
- Parking Requirements: Please ensure parking space of at least 15m (approx. the length of 3 cars) directly in front of your home to facilitate delivery.
- Delivery Tracking & Timeslot: Once your delivery is scheduled, you will be given a 2-hour delivery timeslot and a link to track your shipment.
- Signature Requirement: A signature is mandatory upon delivery. Please be present to receive your order. You will also receive a delivery validation code.
- How to select: this option will be displayed during the check-out process.
- Availability: For Belgium this service is available for ordering in-store and on IKEA.be; for Luxembourg this type of delivery can only be ordered in-store.
Express delivery from 40€ (without picking service)
You pick your items off the shelves and our partner delivers them in front of your home the same or next day. A fast and flexible option when you need your purchase quickly.
Our delivery prices are based on the total weight of your order and the weight of individual packages. This ensures fair pricing for every customer.
- Price from 40€, see the price list for individual stores.
- This service is available in most of the stores, not available in IKEA Hasselt and IKEA Liege.
- The exact price depends on the distance between the store and your home and total weight of your order, calculated in blocks of 500kg.
- Payment: You pay the transport service directly at the store exit.
- Delivery time: same day or next day.
- Max weight of the order: 500kg
- Delivery Tracking & Timeslot: Once your delivery is scheduled, you will be given a 2-hour delivery timeslot and a link to track your shipment.
- Loading & Unloading: Depending on the store, you may either leave your shopping with the partner or you be required to load it into the van yourself and unload it at your destination.
- Delivery area: Deliveries are only possible across a limited delivery area
Need help removing your old furniture?
With IKEA removal service, we'll take care of the old when we deliver the new. That's no stress, heavy lifting or problem solving for you. And you can trust us to recycle, reuse or retire your old things in whatever eco-friendly ways are available.
How does the IKEA delivery service work?
- Shop online or in-store. Go for your dreams and don’t worry about transport. We’ll take care of the delivery.
- When shopping online, add your products to the cart, select the country of delivery (Belgium or Luxembourg) and enter your postcode.
- The system will display the available delivery options, term and price.
- Pay securely online. As soon as we receive your payment, we will keep you updated by mail.
- Be present to receive your delivery by truck. A digital signature is required upon delivery.
- After delivery, check the number and condition of the packages. If you notice any damage, please contact us.
Good-to-know basics
- Ensure parking space for truck:
For truck deliveries, you should always ensure parking space of at least 15m in length (equivalent of 3 cars) in front of your home. If your order is delivered with an external elevator, a space of 25 m (equivalent of 5 cars) is required. If needed, do not forget to request a temporary parking ban from your local authorities. - For truck deliveries, please share during the ordering process any relevant details such as the parking conditions, accessibility issues or weight restrictions.
- Make sure that doors, hallways, staircases and elevators in your house or building are wide enough to accommodate all packages. You can find package dimensions on individual product pages.
- If you expect a delivery to a room of your choice, please ensure the path to that room is clear.
- You can combine the IKEA delivery service with the furniture assembly service for added convenience.