What terms and conditions apply for my Click & Collect order?
The Click & Collect terms and conditions can be found via the below link. Be sure to select #3: Product Pick-up.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If something is missing after delivery or pick up from IKEA Click & Collect or a pick-up point, make sure to first check if your order has been split into multiple deliveries, as the missing item might still be on its way. If you find that items are still missing from your order, please contact IKEA Customer Service either online or in-store.
Read moreYou can order small spare parts using the Order spare parts tool, Purchases page in your IKEA Family account or at Customer Service desks in IKEA stores.
Read moreIf you'd like to order a bigger spare part or are unable to find the spare part number, you can reach out to Customer Service online or in IKEA stores.
Read moreCollect points with IKEA Family to unlock a reward, then choose your preferred reward and enjoy it in stores, online or via phone.
Read moreSign up and pay for an online interior design appointment, then complete a questionnaire and share photos, videos, and floor plans of your space with your designer. You’ll meet via Microsoft Teams video appointments to review and refine the design, receive a final plan with product recommendations, and choose to have items delivered or pick them up from IKEA.
Read moreWhether you’re buying a new kitchen or just an IKEA hot dog, there are many ways to pay. Your preferred payment method may vary depending on where you shop and what you’re buying. You can use a variety of popular, easy and convenient payment options to pay for your IKEA purchase.
Read more