Will someone help me load my large purchase into/ onto my vehicle?
An IKEA coworker can help load items into your vehicle.
At IKEA — we're happy to help load your purchase into your vehicle. We also offer twine in our loading docks for securing purchases, if needed. Please note that IKEA co-workers aren't permitted to secure boxes with twine or any other personal straps, to the outside of a vehicle.
Ask a store associate for more information about this service.
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To use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'To the Door Delivery' option. Provide accurate delivery details and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access and that someone 18 years or older is present. If you notice any issues (such as missing or damaged items), inform the driver on site and contact IKEA customer support.
Read moreYes, we want you to have the best experience possible when collecting your goods from us. To help with this, please make sure they bring your order confirmation email.
Read moreDue to limited space, pick-up times cannot be extended or pulled earlier. Orders are held for 24 hours after they're ready. If you need more time, cancel your order and place a new one using the track and manage my order tool.
Read moreAs long as the order hasn't been placed, an alternate pickup person may be designated prior to submitting payment.
Read moreOrder information is available at the click of a button!
Read moreHere you'll find the information to track your order on IKEA.com
Read more