How Can I select an alternate collector for my Click & Collect order?
While checking out on our website, you’ll be given the option to name an alternate collector for your Click & Collect order.
The option will appear under your information, simply uncheck the box and add your alternate collector for your order.
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As long as the order hasn't been placed, an alternate pickup person may be designated prior to submitting payment.
Read moreOur stores have a limited number of slots per day for this service due to high demand. Once this limit is reached, you'll receive a "maximum order capacity" warning at checkout. If you receive this message, you will not be able to place your order at this time, please try again the next day.
Read moreAs your Click and Collect order moves through our system, you will be notified every step of the way!
Read moreYes, we want you to have the best experience possible when collecting your goods from us. To help with this, please make sure they bring your order confirmation email.
Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreDue to limited space, pick-up times cannot be extended or pulled earlier. Orders are held for 24 hours after they're ready. If you need more time, cancel your order and place a new one using the track and manage my order tool.
Read more