COPY - What can I do when I have a problem with my order from ASCI?
If you are waiting for your order, start by checking your e-mail for your order confirmation and your track and trace e-mail. Find your tracking ID and visit the track and trace page. If you are missing your order or an item in your order, or received a damaged or incorrect item from ASCI, and need to make a claim or return:
Please visit our spare parts page and find the link to the ASCI contact form. ASCI will respond within 24 hours.
Find your tracking ID and visit the track and trace page here
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COPY - How can I as a home appliance installer find the guides and manuals for how to replace spare parts?
On the spare part page there is a specific link for installers that provides manuals for the appliances and how to install spare parts.
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Vad ska jag göra om jag inte hittar reservdelen till min vitvara på ASCI:s webbsida?
Om reservdelen inte finns tillgänglig via ASCI kan du först kontakta ASCI för att göra en förfrågan gällande den reservdel som behövs. Förfrågan om reservdel går via ASCI:s kontaktformulär.
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