Can I add or remove products to my order?
After your order has been placed, it is not possible to add or remove products from your order. If you have changed your mind about the choice of product in your order, you are welcome to make a return after your order has been delivered to you. You can also choose to change the delivery date or cancel your order if it is not already on its way to you via our "Track and manage my order" service.
Keep in mind! If a service action in the form of picking orders or delivery has begun, a cost for this service will be charged even if you cancel your order. Special terms and conditions for custom made worktops apply according to the agreement you signed at the time of purchase.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
The reason to why you can't order the products you want can depend on several things. The products that you want to order may be out of stock, or we may not be able to deliver those products to your postcode.
Read moreTo use this service, add your desired products to the shopping cart and select the "Click & collect" option at checkout. Choose your preferred pickup location and time slot. You will receive a confirmation email or SMS with pickup information, and when your order is ready, you will receive a notification to pick it up. In case of any problems during collection, please follow the instructions in the order confirmation, and if that does not help, you can contact IKEA Customer Service.
Read moreWhen you press Finish, you will receive a summary of your ENHET kitchen and can either order directly or save everything in a shopping list for later purchases, online or in department stores.
Read moreFound something you like? Add it to your favourites by clicking on the heart icon next to the product. Sign in with your IKEA Family account so you can view them across different devices later.
Read moreSometimes things don’t go as planned – and that’s okay. You can easily change or cancel your order through our "Track and manage my order" service.
Read moreAn order needs to be paid the same day that it is placed to avoid cancellation. If you forget to pay for your order the same day and make the payment the next day, it may result in a delay in the delivery of the products. If the delivery is delayed, IKEA will contact you.
Read more