My online order payment was refused, what can I do?
If you have difficulty paying for your online purchase, check that the amount has not been debited from your account.
If it hasn't been deducted, re-add the payment details or try another payment method. Before you try again, you can delete cookies from your computer or try making the purchase using a different browser or device, such as a mobile phone or tablet.
Still experiencing issues or need a new reference for payment, contact us.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.