How long do I have to pick up my Click & Collect order?
It is important that your purchase is picked up no later than 72 hours after your selected pick-up date.
Please make sure you collect your order within 72 hours of your chosen pickup date. If you do not collect your order within this period, your purchase will be refunded. Please note that once a Click & Collect order has a set collection date, we unfortunately cannot reschedule.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
We know that plans can change. However, at the moment, it is not possible to change the date or time of collection of your Click & Collect order.
Read moreOnce your Click & Collect order is ready, you will receive an email notification.
Read moreYou can have someone else collect your Click & Collect order by either designating them during checkout or forwarding the order confirmation to them, along with a clear statement of authorization.
Read more🚨We are experiencing technical difficulties and the Click and Collect service is currently unavailable in some stores. We are already working on a solution and expect everything to be back to normal soon. Thank you for your understanding.🚨
Read moreYou will need to bring a few documents to collect your order.
Read more🚨We are experiencing technical difficulties and the Click and Collect service is currently unavailable in some stores. We are already working on a solution and expect everything to be back to normal soon. Thank you for your understanding.🚨
Read more