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Can I return an opened or assembled product?

You can return the products to the store within 365 days, even if the product is opened or assembled.

Need help getting the product back to IKEA? You can contact us to help you to make a product return. If you choose home collection, you will need to disassemble and pack the product, however it does not need to be in the original packaging. A collection fee will be deducted from the refund. 

In the store (does not include planning and ordering studios, Pop_Up store Colombo and fixed and furniture collection points), you can return it within 365 days, even if the product is opened or assembled. 

You can find our return policy with more information here. 

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