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My delivery is delayed, what can I do?

We are sorry that your order has not yet arrived. Track your order through the "Track and manage my orders" page.


We know how important it is to receive your items on time and we want you to always feel informed.

You can track your order easily through the page "Track and manage my orders".
In the confirmation email you will find the order number and the type of delivery you have chosen.
If the delivery is made by carrier, you should receive a text message on the morning of delivery.
With the order number and your email address, you can follow it here.

If you need help, we are close by.
Talk to us — we'll be happy to help.

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