What can I do when I have a problem with my order from ASCI?
If you're waiting for your order, the first step is to check your email.
Look for the order confirmation and the product tracking email. There you'll find your tracking ID — you can use it to check the status of your order on the tracking page.
If you've received a damaged or incorrect item, or if something is missing, don’t worry — we’re here to help.
To submit a claim or request a return, please visit our spare parts page and use the ASCI contact form available there.
The ASCI team will get back to you.
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