How will I be notified about my Click & Collect order?
Once your Click & Collect order is ready, you will receive an email notification.
It is the goal of IKEA to have your order ready on time, but sometimes delays can occur. In order to avoid waiting in line at the IKEA location, please wait until you receive a SMS confirming your order is ready. IKEA location information will be emailed to you once you receive this confirmation. Please note that you have an extra 72 hours to pick up your order after your scheduled pick-up time.
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How long do I have to pick up my Click & Collect order?
It is important that your purchase is picked up no later than 72 hours after your selected pick-up date.
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What is Click & Collect and how does it work?
With the Click & Collect option, you can buy your items online and collect them in store.
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What items can I buy online for a Click & Collect order?
Items available for purchase online are eligible for the Click & Collect service.
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What do I need to bring with me to pick up my Click & Collect order?
You will need to bring a few documents to collect your order.
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Can I change the scheduling of my Click & Collect order later?
Click & Collect appointments cannot be changed once the order has been placed.
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Can someone else collect my Click & Collect order?
You can have someone else collect your Click & Collect order by either designating them during checkout or forwarding the order confirmation to them, along with a clear statement of authorization.
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