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How can I return items?

It's okay to change your mind! That's why our products come with a 365 day return policy.

If you have changed your mind about a product, you can return it to an IKEA store, by post or via truck. If you choose to collect the items, remember that there are associated costs.

 Do you want to return it to an IKEA store? Fill out this form and save time. After registering your return, go to the Customer Service Desk from one our IKEA stores  (marked on the map with   A  )* with the invoice to return the products. ​

See our returns page for more information.

 

*Does not include planning and ordering studios, Pop-Up Store Colombo and fixed and furniture collection points

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