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I bought a product more than 365 days ago and I still haven't used the product. Can I still make a return?

If the item is unused or discontinued, in its original packaging and in a condition to be sold, you can receive a refund on a card, regardless of when you bought it.

 Please bear in mind that IKEA Portugal is solely and exclusively responsible for assessing the condition of the product or any damage to it. 

See more information about our return policy here

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