Can someone else collect my Click & Collect order?
You can have someone else collect your Click & Collect order by either designating them during checkout or forwarding the order confirmation to them, along with a clear statement of authorization.
You can designate someone else to pick up your order by adding their name during checkout, after you have chosen the Click & Collect option in "Someone else will collect the order for me".
If you forgot to do this or had a change of plans, forward your order confirmation email to the designated person, along with an attestation stating your authorization. Ensure the name matches their government-issued ID, which they will need to show when picking up your items.
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How long do I have to pick up my Click & Collect order?
It is important that your purchase is picked up no later than 72 hours after your selected pick-up date.
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What is Click & Collect and how does it work?
With the Click & Collect option, you can buy your items online and collect them in store.
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What items can I buy online for a Click & Collect order?
Items available for purchase online are eligible for the Click & Collect service.
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How will I be notified about my Click & Collect order?
Once your Click & Collect order is ready, you will receive an email notification.
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What do I need to bring with me to pick up my Click & Collect order?
You will need to bring a few documents to collect your order.
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Can I change the scheduling of my Click & Collect order later?
Click & Collect appointments cannot be changed once the order has been placed.
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