Can I make a complaint in a shop other than the one where I bought the item?
We're sorry to hear about your situation and we'll try to help you resolve it as quickly as possible.
At IKEA, you can make a complaint at any shop, regardless of where you originally bought the item. You can also contact Customer Support Center.
If you prefer to make a complaint without going to a shop, find out how to do this How do I file a complaint?
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