Dispatch and delivery service
What is the price to transport the products to my home?
When you shop online, you can check the cost of delivery before you complete the purchase, at the time you enter the zip code. This value is calculated according to the value of the products to be transported and the area of the country to which it is intended. Learn more about our delivery service.
What items can I order via CTT?
Shipping via CTT is limited to criteria of weight and size of the products. Learn more about the conditions of the delivery service via CTT.
What is the delivery time for purchases?
How quickly you can receive your purchase depends on order size, delivery location, delivery demand and product availability. During the check-out, you’ll get available delivery options, estimated lead time and delivery prices. Then you can decide what suits you best. If you order in store, our co-workers will guide you to the best solution.
How can I track my order?
You can follow the status of your order here, so you just need to have your order number available (10-digit number you find on the sales order sheet) and the email address, or phone number, that you associated with your order. If it is an order with delivery via CTT, you can check here the status of the same, after receiving the shipping code of your order by email or SMS.