Cookie Policy

This Cookie Policy applies to all IKEA websites in Portugal. For IKEA Family members, IKEA Portugal (Móveis e Decoração, Lda.) and Ingka New Business AB are joint controllers of the cookie data collected and processed under this policy. Our relationship as joint controllers is described in the IKEA Family Privacy Notice.

We use cookies at IKEA to improve our service for you. Some cookies we use are essential for some services to work, others are used to collect information of the use of the website (statistics) so that we can make the site more convenient and useful for you. Some cookies are temporary and will disappear when you close your browser, others are persistent and will stay on your computer for some time. We are also using some local cookies that are tied to local campaigns and which will disappear when the campaign ends. Some of the cookies are strictly necessary for the functionality of the site while others are used to enhance the performance and your user experience.

Strictly necessary cookies are used to:

Remember what is in your shopping cart
Remember how far you are through an order

Functional cookies are used to:

Remember your login details
Make sure you are secure when logged-in
Make sure that the web site looks consistent
Offer live chat support

Performance cookies are used to:

Enhance the performance of the web site
Enhance the user experience

Targeting cookies are used to:

Allow you to share and like
Send information to other websites to customize their advertisement

The cookies are used to improve services for you through, for example:
• Enabling the functionality of some specific services like payment which will not work without those cookies
• Enabling a service to recognise your device so you don't have to give the same information several times during one task
• Recognising that you may already have given a username and password when logged in to IKEA Family so you don't need to do it for every web page requested
• Measuring how many people are using services, so they can be made easier to use and to ensure that there's enough capacity to ensure they are fast
• Analysing data to help us understand how you use online services so we can improve them

If you choose not to use cookies during your visit, you should be aware that certain functions and pages will not work as expected. As an example you will not be able to use the favourites feature.

If you want to delete any cookies already on your computer, please refer to your browser vendor’s instructions by clicking “Help” in your browser menu.

You can also find out more about cookies and how to delete and control them on aboutcookies.org or click “Help” in your browser menu.

Facebook pixel

Facebook pixel is used to collect event data from the website. We and Facebook Ireland are joint controllers on the event data collection for the purposes of creating and optimising advertising campaigns. Facebook will also process the data according to their privacy policy, for example to personalise content on their services. For these activities they act as independent controller. Facebook will handle all requests or questions you may have according to their privacy policy.

Consent to the use of cookies and data transfers to the US

Cookies that are not strictly necessary to provide you with the services on our website will only be used with your consent. In some cases, pseudonymous personal data collected via cookies can be transferred by us or our data processors to the US. For example, in the case of Google Analytics cookies, our data processor in the EU Google Ireland Ltd transfers personal data to its sub-processor Google LLC in the US. By agreeing to the use of cookies from these data processors and sub-processors, you also expressly consent to the transfer of your data to the US (Article 49(1)(a) of the GDPR).

The European Commission has not issued an adequacy decision for the US. We and our data processors cannot provide suitable guarantees for an adequate level of data protection in the US either. This can result in risks to you because you cannot enforce your rights as a data subject, data shared with the US providers may be further processed for other purposes, and there may be disproportionate access to your data by the US authorities. Nevertheless, we put in place comprehensive additional measures where possible to increase the level of data protection when your data is transferred to the US. With respect to Google Analytics example referred above we:

Do not share your data with Google companies for benchmarking and product development purposes
Enabled IP anonymization functionality which removes the last part of your IP address to further protect your confidentiality
Entered into a contract, including a Data Processing Agreement, with Google Ireland Ltd and rely on the comprehensive set of technical, organisational and contractual measures in place with respect to their data transfer to Google LLC in the US (see here).

Cookies for personalised ads and campaign analysis

Cookies that are not strictly necessary to provide you with services on our website will only be used with your consent.These cookies may be set by Ingka to store and track visits between our websites and the websites of our advertising partners (such as Meta, Google, etc.). We also use similar technologies, such as JavaScript, installed by Ingka in your browser, which send data to our server. From there, some data is shared with our advertising partners so they can show personalised ads.The data we collect helps us understand whether our marketing campaigns are working and to show you relevant content. We may share a limited part of this data with these companies to support our marketing and personalised advertising.

This may include your unique browsing ID, device information, masked email address and your browsing behaviour.In some cases, the personal data collected through these cookies may be transferred by Ingka or by our service providers outside the European Union, including to the United States. For example, for certain analytics and marketing services (such as Google Analytics), the provider in the EU may transfer data to its parent company in the US. By accepting these cookies, you also consent to your data being transferred to countries such as the US, where the level of data protection may be different from that in the EU.The European Commission has not adopted an adequacy decision for the US.

This means that, in these cases, we cannot guarantee the same level of data protection as in the EU. There may be risks for you, such as: not being able to fully exercise your rights as a data subject, the possibility that data is used for other purposes by providers in the US, or that US authorities may have disproportionate access to your data. However, whenever possible, we apply additional technical, organisational and contractual measures to strengthen the protection of your data when it is transferred outside the EU (for example, enabling IP anonymisation in analytics services, limiting data sharing with third parties and signing data processing agreements with our providers).

If you accept the use of these cookies and similar technologies, you will see ads and marketing messages about our products and services tailored to your interests, both on our websites and on social media. You can change your mind at any time. Please read this cookie policy to learn how.