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Can I return a product by post?

Postal returns are not available in New Zealand. Please visit your nearest store or contact customer service for alternative return options.

Postal returns are not available in this country. To arrange a return, please contact IKEA customer service during opening hours to explore alternative options.
If you are chatting with us, you can get connected to a human co-worker by writing "I want to talk to a human" in the chat. Alternatively, you can call us. Click here to find our contact number. 
 
 

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