Can I return a product to another country?
You can only return IKEA products that you have bought here in New Zealand to our IKEA New Zealand store.
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Was the article not helpful? Try one of the related articles below.
Not quite what you expected? No worries! You have 365 days to return your purchase for a full refund, provided it’s in unused and resalable condition.
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Read moreIf you have purchased from IKEA New Zealand online or in store, you can return your product to our Auckland store!
Read moreNot quite what you expected? No worries! You have 365 days to return your purchase for a full refund, provided it’s in unused and resalable condition.
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