Can I return a product to a Collection Point?
Returns to Collection Points are not available.
Returning products to a Collection Point is not currently offered in New Zealand. Please refer to the IKEA Returns policy to check if your items are eligible for return and to explore available return options.
If you are chatting with us, you can get connected to a human co-worker by writing "I want to talk to a human" in the chat. Alternatively, you can call us. Click here to find our contact number.
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