What is the return policy for products purchased from IKEA As-is section?
Products purchased from IKEA As-Is section can be returned under the IKEA return policy, provided they are returned in the same condition as they were purchased.
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Your satisfaction with your IKEA purchase is important to us. Unopened IKEA products can be returned within 365 days. Once your product has been opened, you have 60 days to try certain products at home. Conditions and exclusions apply. Depending on the assessed condition of the product, IKEA will provide either a full refund back to the original payment method or to an IKEA Returns Card. Proof of purchase is required to make a return.
Read moreNot quite what you expected? No worries! You have 365 days to return your purchase for a full refund, provided it’s in unused and resalable condition.
Read moreWhen you are ready to let someone else enjoy your much-loved IKEA products, bring them back to an IKEA store at any time of the year. You’ll then get in-store credit to make your next purchase more affordable, while your used items find a new home.
Read moreStart by using the “Buyback Estimator Tool” to check how much in-store credit you'll get for your used IKEA products. Bring your products to your nearest IKEA store within 30 days of receiving your estimate. At the store, the condition of your products will be examined, and a final price will be given. You will receive an IKEA refund card to spend online or in-store.
Read moreIf you have purchased from IKEA New Zealand online or in store, you can return your product to the IKEA New Zealand store.
Read moreYou can only return IKEA products that you have bought here in New Zealand to our IKEA New Zealand store.
Read more