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Shopping at IKEA

There are several ways to shop at IKEA. Some allow you to browse and buy from the comfort of your own home – and for those who prefer not to shop online, there's always a curry puff waiting for you at the IKEA store.

Explore the various options for shopping at IKEA and discover how IKEA can cater to your needs, whether you want to make an online purchase, seek customer support, or plan your dream home.

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Shopping made easy at the IKEA store

The Basics

  • Easy parking for everyone and easy access for people with disabilities. Choose your store for more information on parking fees:  IKEA DamansaraIKEA CherasIKEA Tebrau or IKEA Batu Kawan
  • Free pencils, paper, tape measures, store guides, catalogues, shopping carts, shopping bags, and strollers.
  • A good restaurant with a children’s menu and play area.

Bring the family

We want the IKEA shopping experience to be a family-friendly one. Every IKEA store has a supervised play area for children, called Småland. You can drop your children off there and shop on your own, knowing they are safe and having fun.

Test-drive your furniture

Shopping at the IKEA store should be hassle-free and hands-on. We want you to make yourself at home in our room settings, so go ahead and sit, lie down, fold out the sofa bed, turn on the lamps, feel the weight of the fabrics, pick up the dishes and open the cabinets. No one will bother you and you can always ask for help.

Note the shelf number

On the price tag, you’ll find lots of details including the shelf number. This details where you can collect the item from the Self-serve furniture area, or information on where to collect it at the Furniture pick-up area.


You’ll find IKEA staff at information desks with this symbol. They will arrange for you to collect your item at the Furniture pick-up area if it isn’t available in the Self-serve furniture area.

Pick up your items

You can pick up your purchases from the Self-serve furniture area using the shelf number you noted down. Some items need to be picked up in Furniture pick-up after your purchase is complete.

Pay for your purchases

Our cashiers accept cash, credit cards, debit cards, and IKEA gift cards.

We have multiple payment options including financial services for when you need a little extra help

Take a break any time

Our restaurant isn’t just for delicious meals. You can stop in for a quick chicken wings or a coffee break too. Plus, there’s always a children’s menu available. Browse more menu here.

Take it home

Most IKEA furniture is flat-packed so you can transport it home yourself. If you prefer, IKEA can arrange home delivery at a reasonable rate. Contact your local IKEA store or call us for details.

More ways to shop at IKEA

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