Shopping at IKEA
There are several ways to shop at IKEA. Some allow you to browse and buy from the comfort of your own home – and for those who prefer not to shop online, there's always a curry puff waiting for you at the IKEA store.
Explore the various options for shopping at IKEA and discover how IKEA can cater to your needs, whether you want to make an online purchase, seek customer support, or plan your dream home.
Shopping made easy at the IKEA store
The Basics
- Easy parking for everyone and easy access for people with disabilities. Choose your store for more information on parking fees: IKEA Damansara, IKEA Cheras, IKEA Tebrau or IKEA Batu Kawan
- Free pencils, paper, tape measures, store guides, catalogues, shopping carts, shopping bags, and strollers.
- A good restaurant with a children’s menu and play area.
Bring the family
We want the IKEA shopping experience to be a family-friendly one. Every IKEA store has a supervised play area for children, called Småland. You can drop your children off there and shop on your own, knowing they are safe and having fun.
Test-drive your furniture
Shopping at the IKEA store should be hassle-free and hands-on. We want you to make yourself at home in our room settings, so go ahead and sit, lie down, fold out the sofa bed, turn on the lamps, feel the weight of the fabrics, pick up the dishes and open the cabinets. No one will bother you and you can always ask for help.
Note the shelf number
On the price tag, you’ll find lots of details including the shelf number. This details where you can collect the item from the Self-serve furniture area, or information on where to collect it at the Furniture pick-up area.
Information
You’ll find IKEA staff at information desks with this symbol. They will arrange for you to collect your item at the Furniture pick-up area if it isn’t available in the Self-serve furniture area.
Pick up your items
You can pick up your purchases from the Self-serve furniture area using the shelf number you noted down. Some items need to be picked up in Furniture pick-up after your purchase is complete.
Pay for your purchases
Our cashiers accept cash, credit cards, debit cards, and IKEA gift cards.
We have multiple payment options including financial services for when you need a little extra help
Take a break any time
Our restaurant isn’t just for delicious meals. You can stop in for a quick chicken wings or a coffee break too. Plus, there’s always a children’s menu available. Browse more menu here.
