Terms and Conditions of ‘IKEA Family Treasures’
IKEA India Private Limited (“IKEA”) is a private limited company incorporated in India with a vision to create a better everyday life for the many people. To accomplish this vision, we at IKEA reach out to the many people through multiple channels to demonstrate and showcase our products and our range and their effective utilization in the homes of the many people and at the same time Inspire from the world around us. IKEA is committed to serving its customer(s) with a safety-first approach without losing out on the best customer experience.
The “IKEA Family Treasures” is one such campaign that is a game of chance that allows IKEA to reach out to the many people to inspire and be inspired (“Activity”). Ikea Family Members (“Participants”) participate in the Activity and Participant who win in the game of chance have been referred to as “Winning Participants”. Winning Participants by their participation in the Activity stand the opportunity to any one of the prizes/treasures mentioned herein.
For the purpose of these terms and conditions “IKEA Navi Mumbai store” shall mean the IKEA store at Plot 15, 15 A, 15 B, 15 C Village Turbhe and Pawana TTC Industrial area, Thane - Belapur Rd, Navi Mumbai, Maharashtra 400703. (“IKEA Navi Mumbai store/store”)
Eligibility and Entry:
- Participation of the Participants in the Activity will be deemed as acceptance of these terms and conditions.
- The Activity is valid for Participants having temporary or permanent residence in Mumbai.
- IKEA shall have the right, at its sole discretion and at any time, to cancel/amend/ change/ modify these terms and conditions and/or Activity/prize, without notice and such change shall be effective immediately.
- Any disputes will be subject to the exclusive jurisdiction of the courts of Bangalore, India.
- IKEA reserves the right to take any relevant legal action on any of the participants.
- Participant/s need to be IKEA Family Members to participate in this activity.
- Participants will get one chance per day to participate in this Activity until they win a prize/treasure. Once a member has won a prize/treasure, they cannot take part in the Activity anymore.
- There is no entry fee applies to participate in the Activity.
- Winner Participant will be chosen through a random system selection. IKEA reserves the right to select the Winning Participant at its sole discretion.
- Winner Participants will get to choose their prize/treasure once they win in the Activity.
- All decisions around the prize/treasure including but not limited to the nature of the prize, etc shall rest solely with IKEA and subject to change at the sole discretion of IKEA.
- The Participation period for the Activity shall open on the 18th December 2020 at 12:00AM and end on 31st January 2021 at 11:59 PM (“Participation Period”)
- No entries shall be entertained before or after the Participation Period.
- To claim the prize/treasure, the Winning Participant will be required to submit/produce the following:
a. A valid receipt of a purchase made at IKEA.in or at the IKEA Navi Mumbai store on or after 18th December 2020.
b. The member needs to share their IKEA Family Membership number at checkout/enter the IKEA Family membership number while making online purchase, which will reflect on the receipt.
c. A valid Government ID proof
d. The confirmation email sent on the email ID shared prior to participation in the Activity.
- Winning Participants have to visit the customer relations desk at the IKEA Navi Mumbai store to claim the prize/treasure.
- Participants are required to enter their correct/valid email ID prior to participating in the Activity as a pre-requisite to become the Winning Participant.
- The privileges/rights and obligations of the Winning Participant cannot be transferred/assigned/sold to any other person/entity including IKEA coupons in any form electronically or otherwise including social platforms
- The Terms and Conditions of the proposed prize/treasure has been elaborated in section 2 below.
- Winning Participants will be notified about the prize/treasure and the process of redemption on their respective email IDs that they provide before participating in the Activity.
- Winning Participants are allowed to use only one offer/voucher/discount/gift per order/transaction.
- IKEA reserves the right to suspend or terminate any participant’s member’s access to its service, or parts of it, if in IKEA's reasonable view the relevant participating member or account appears to be in breach of any provision of these Terms and Conditions.
- All the above terms and conditions shall be applicable in addition to other applicable IKEA India and IKEA Family Membership terms and conditions.
- Winning Participants will be required to adhere to the timelines as stipulated/communicated by IKEA, including but not limited to adhering to the time for accepting the prize, collecting the Prize or any other terms and conditions stipulated by IKEA. Further if the Winning Participant does not adhere to the timelines, then IKEA reserves the right to cancel the participation of the Winning Participant.
- Winning Participant shall not be allowed to replace/ exchange the prize under this Activity.
Description of Prize(s)
Reward option 1: Food voucher worth Rs.150/-
- Winning Participant(s) have to collect the food voucher from the customer relations desk at the IKEA Navi Mumbai store and redeem it on or before 30th April 2021.
- Food vouchers are redeemable only at the IKEA Navi Mumbai store.
- This food voucher entitles you to a discount of up to Rs.150/- on a single transaction made at IKEA Restaurant or IKEA Café at the IKEA Navi Mumbai store.
- Not more than one food voucher can be redeemed in a single transaction.
- This voucher is not transferable and cannot be exchanged for cash.
Reward option 2: IKEA Gift Card worth Rs.250/-
- Winning Participant has to collect the gift card from the customer relations desk at the IKEA Navi Mumbai store on or before 30th April 2021.
- The gift card will be valid for a period of one year from the date of issuance.
- Gift cards can be redeemed only at IKEA Navi Mumbai store.
- Gift cards cannot be redeemed while shopping online at IKEA.in
- All gift card terms & conditions apply.
Reward option 3: A surprise when you use click and collect
- Click and Collect charge of Rs.200/- that will be charged while shopping will be given back to the Winning Participant in the form of IKEA gift card worth Rs.200/-.
- This gift card must be collected at IKEA Navi Mumbai store’s Click & Collect area to collect the products.
- The gift card will be valid for a period of one year from the date of issuance.
- Gift cards can be redeemed only at IKEA Navi Mumbai store.
- Gift cards cannot be redeemed while shopping online at IKEA.in
- All gift card terms & conditions apply.
Reward option 4: Voucher of 10% OFF on delivery service at the IKEA Navi Mumbai store
- Winning Participant can choose to get the products they have shopped at the IKEA Navi Mumbai store to be delivered to their home within Mumbai.
- Winning participants has to collect this voucher from the customer relations desk at the IKEA Navi Mumbai store and redeem it on or before 30th April 2021.
- This voucher entitles the winners for a 10% off on delivery service charge within Mumbai subject to a Maximum discount of up to Rs.400/-.
- Not more than one voucher can be redeemed in a single transaction.
- This service has to be availed from the IKEA Navi Mumbai store.
- This voucher does not give any discount on the e-commerce delivery charges. This is only applicable if delivery service is opted after shopping at the IKEA Navi Mumbai store.
Liability:
- IKEA shall not be held liable for any delay/restriction of entry into the store. IKEA reserves the right of admission at all times.
- IKEA shall not be held responsible or liable in case(s) of any visitor(s)’/customer(s)’ ill health or contraction of any infectious disease including but not limited to COVID-19.
- IKEA does not accept any responsibility for any damage, loss, injury or disappointment suffered by any visitor(s)/customer(s).
- In the course of their visit to the store, visitor(s)/customer(s) agrees that no claim relating to any losses or injuries (including financial, mental, physical, emotional, special, direct, indirect and consequential losses) shall be asserted against IKEA, its parent companies, affiliates, directors, officers, employees or agents from any and all losses, damages, rights, claims and actions of any kind resulting from the challenge, including without limitation, personal injuries, death and property damage
Data Privacy and Security:
https://www.ikea.com/in/en/customer-service/privacy-policy-pub5a22cf61