Why is the Delivery option missing when I checkout?
When selecting your method of purchase, there can be scenarios where the Delivery is temporarily unavailable.
- WhatsApp: We're available on WhatsApp! Simply send a message to 917965088859.
- Call: Reach out to us at our toll-free number 1800 419 4532. We are available on all days of the week including weekends and public holidays.
- Email: You can email us anytime at: customer.support.in@ikea.com. Our team will get back to you within 24 hours.
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To use this service, add smaller items to your cart ensuring the total order weight doesn't exceed 20 kg, enter your pincode at checkout, choose 'Home Delivery' option, and provide your delivery address along with any special instructions. You'll receive a confirmation email with delivery dates, and tracking information will be provided once the order is processed. On delivery day, ensure there is a safe place available if you're not home and check for any issues immediately upon receiving your order. If you notice any problems (such as missing or damaged items), contact IKEA Customer Support.
Read moreWith Click & Collect, you place your order online and then pick up your items at an IKEA store or a designated Collection Point. This delivery option is ideal if you’re flexible with self‑collection, want to avoid home delivery fees, or if you’d like to pick up your order at your convenience. This may be particularly useful if you are close to an IKEA store or if a secure delivery to your home is not feasible in your area.
Read moreThis delivery option is best when you have larger orders that require professional handling and placement or if you prefer not to handle heavy or bulky items yourself. A delivery driver will bring your order into your home and place it in one room of your choice.
Read moreShop online or in-store, choose your delivery option at checkout or at the in-store Delivery Desk, and get your order straight to your door.
Read moreYou can easily shop online and have your furniture delivered straight to your address. Just add the articles you want to your shopping bag and start the checkout process
Read moreIKEA delivery options are based on the total weight of your order.: Parcel Delivery for below 20 kg, and Truck Delivery for above 20 kg.
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