Why is the Delivery option missing when I checkout?
When selecting your method of purchase, there can be scenarios where the Delivery is temporarily unavailable.
- Call: Reach out to us at our toll-free number 1800 419 4532. We are available on all days of the week including weekends and public holidays.
- Email: You can email us anytime at: customer.support.in@ikea.com. Our team will get back to you within 24 hours.
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With Click & Collect, you place your order online and then pick up your items at an IKEA store or a designated Collection Point. This delivery option is ideal if you’re flexible with self‑collection, want to avoid home delivery fees, or if you’d like to pick up your order at your convenience. This may be particularly useful if you are close to an IKEA store or if a secure delivery to your home is not feasible in your area.
Read moreTo use this service, add smaller items to your cart ensuring the total order weight doesn't exceed 20 kg, enter your pincode at checkout, choose 'Home Delivery' option, and provide your delivery address along with any special instructions. You'll receive a confirmation email with delivery dates, and tracking information will be provided once the order is processed. On delivery day, ensure there is a safe place available if you're not home and check for any issues immediately upon receiving your order. If you notice any problems (such as missing or damaged items), contact IKEA Customer Support.
Read moreThis delivery option is best when you have larger orders that require professional handling and placement or if you prefer not to handle heavy or bulky items yourself. A delivery driver will bring your order into your home and place it in one room of your choice.
Read moreShop online or in-store, choose your delivery option at checkout or at the in-store Delivery Desk, and get your order straight to your door.
Read moreTo use this service, add your desired items to your cart, choose 'Home Delivery' at checkout. Provide detailed delivery instructions, select your preferred delivery day, and confirm your order. You'll receive a confirmation email or SMS with delivery details, and on delivery day, ensure clear access and that someone over 18 is present. The driver will place items in your specified room of your choice. If you notice any problems (such as missing or damaged items), inform the driver on site and contact IKEA customer support.
Read moreDelivery depends on available slots.
Read more