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Can I order an IKEA Family card? How do I use it?

As part of our commitment to sustainability, we’re no longer issuing plastic membership cards. But don’t worry – we’ve made it easy for you to use your membership while shopping!

Our co-workers can easily look up your membership using your contact number or email address at the checkouts (just make sure your details are up to date in your IKEA Family account). Alternatively, you can store a digital version of your IKEA Family card in our IKEA app, available for free on Google Play or the App Store. This makes your shopping experience quicker and more convenient.
Not yet an IKEA Family member? Join IKEA Family today for free and start enjoying rewards and instant benefits, including exclusive discounts on selected items.
Note: If you’ve misplaced your card, there’s no need for a replacement – simply use the digital version in your IKEA account via the IKEA app.
 
Have questions about your membership? We're always here for you — reach out anytime, we'd love to help!
  • Call: Reach out to us at our toll-free number 1800 419 4532. We are available on all days of the week including weekends and public holidays.
  • Email: You can email us anytime at: customer.support.in@ikea.com. Our team will get back to you within 24 hours.

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