What is IKEA Returns policy for mattresses?
You are free to change your mind. It is important to us that you're happy with your IKEA Mattress. That is why we give you up to 365 days to exchange your mattress. If you are an IKEA BUSINESS member, you have up to 90 days.
It takes time for you and your new mattress to get used to each other. That's why we recommend minimum 30 days to be sure you're compatible. If the chemistry isn't right, simply come back and choose another mattress subject to the terms and conditions. To get the best comfort you also need the right pillow. You should make sure you have a pillow that suits you and your new mattress. Check our Pillow range to find a suitable one for you!
You can exchange the mattress any time within 365 days or in case of IKEA Business member within 90 days from the date of purchase or date of delivery. You can simply take your mattress back to an IKEA store with your proof of purchase and IKEA will help you find one that suits you better. Please ensure that the mattress you want to exchange is in clean, hygienic, undamaged and in unstained condition.
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