Why does my new mattress smell?
Our new mattresses may have a smell when first unpacked due to being vacuum-sealed. However, we can assure you this smell will fade away with proper airing within 72 hours.
Our mattresses are manufactured and promptly wrapped in plastic at the same factory. Many bedding products are vacuum-packed to remove air for efficient shipping. All products are stored in plastic for an extended period.
The odor is due to the lack of air and the plastic packaging. To neutralize the smell, your mattress needs ample ventilation. Airing it out, exposing it to sunlight if possible, and regular vacuuming will help eliminate the odor.
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