Phishing is a form of scam where the fraudster pretends to be a person or company you trust. Always check the e-mail address registered behind the name of the company sending you an e-mail and never click on links without being 100% sure of the sender.
IKEA will never ask for your personal information via email. If you are uncertain about any communications received from IKEA, please contact us right away.
How do I report a fake IKEA website, account or advertisement?
If you are uncertain about any communications received from IKEA, please contact us right away.
Important: IKEA does not have any partnerships or tie-ups with third-party shopping platforms. All purchases should be made directly through IKEA’s official website or stores.
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Your IKEA Family profile is the central place to keep your membership details up to date and manage your preferences. By logging into your account on the IKEA website or app, you can easily access the "Manage account" section.
Read moreIf you’re having issues logging into your IKEA Family account on the IKEA website or in the IKEA App, follow the steps in this guide depending on the issue you're facing.
Read moreTo access member discounts, and save your receipts digitally, simply scan your IKEA Family card in store or log into your account online. If you’re not identified as a member, the benefits of the membership cannot be applied then or once a purchase is completed.
Read moreIf an IKEA product you own has been recalled, please stop using it immediately. Visit your nearest IKEA store or contact IKEA Customer Service to return it and claim a full refund.
Read moreIf you no longer wish to be an IKEA Family member, you can delete your membership from within your IKEA Family profile.
Read moreIKEA Family members can also register for an IKEA Business Network account for business purchases. Given that email address is unique to the IKEA Business Network and not linked to any IKEA Family account.
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