Can I change my Click & Collect (C&C) collection time-slot?
Yes, you can! However, we’d love for you to pick up your order on your chosen date and time slot.
Something urgent come your way? Please contact us if you want to change your C&C collection time-slot. We will hold onto your order for your convenience. However, the order will be auto cancelled if not collected untill the next day of the collection date, and your amount will be refunded into the original mode of payment.
For information on Click & Collect, please click here.
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To use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreYour ability to place an order is affected by stock availability at your nearest store and subject to the availability of timeslots.
Read moreWith Click & Collect, you place your order online and then pick up your items at an IKEA store or a designated Collection Point. This delivery option is ideal if you’re flexible with self‑collection, want to avoid home delivery fees, or if you’d like to pick up your order at your convenience. This may be particularly useful if you are close to an IKEA store or if a secure delivery to your home is not feasible in your area.
Read moreYou can reschedule your order on our website using the Track & Manage order tool. To update order details, please contact us.
Read moreTo choose the best delivery option, consider the size and type of your order: Parcel Delivery for smaller items, and Truck Delivery for larger or bulky items. If you prefer picking up your items, Click & Collect offers flexibility. For home deliveries, check available timeslots, lead times, and costs.
Read moreOur Click and Collect service offers the convenience of having your order ready for pickup at our collection counter.
Read more